Service for Calgary. Furnace Calgary

Frequently Asked Questions

As with all our consumer tip web-sites, we will try and answer your heating and furnace related questions here. Please feel free to send us your questions, or comments! This web-site is designed for people looking for information about the furnace and other heating issues in Calgary. If you decide you would like to call our Service Expert, trust he will be the furnace repair man you can rely on to repair your heating system right the first time. Enjoy...


At any time if you feel you need professional help with your furnace issues, please call our (click)"SERVICE EXPERT"


Q: Q= I hear a humming noise from my furnace when I try to turn the fan on, I notice a burnt wire smell ?


Q= My Fan Is Blowing, but air is very cold?


Q= How Often Should I Change/Clean My Filter?


Q= My Thermostat doesn't seem to keep proper temperatures like it use to. Why?

My Thermostat doesn't seem to keep proper temperatures like it use to. Why?
If you have a battery operated thermostat, it may be time change your batteries. Change the batteries once a year to avoid problems.
If your thermostat is wired direct to the furnace, and the power is on, you may have a dirty or plugged sensor located inside the stat itself. Vacuum around the fins that you should see on the sides of the thermostat housing.
If you have a basic stat that is operated with a sliding trigger, your calibration of the inner workings need adjustment. This can be done with a small wrench that is shipped with the thermostat when purchase. Simply measure the room temperature with a trusted sensor, then carefully adjust the slider to match the readings on the stat.
If you have a programmable thermostat, make sure the proper settings are set for the times you are home. Check the manufactures manuals for how to change batteries or program your stat


Q= I have several grates on the walls through-out the house. Some are wider than others. Can I block them off?


Q= I hear a growl sound from my furnace, it started out as a minor squeak, but has gotten progressively worst, what can I do?

What your hearing may be the belt (assuming its a belt drive motor) or the bearings on the blower wheel. Other problems are on direct drive blowers, the wheel may have came loose and is rubbing against the blower housing. Its best not to use your furnace until you get this repaired. Repairs consist of replacing the bearings, belt, or even the complete blower assembly



Q= What Size Of Furnace Do I Need To Replace The Old One?In most cases when changing the old furnace over to the new models on the market today, you will not need a furnace with the output of your current furnace. Over the years it has become apparent that most furnaces in Canadian houses are oversized. A properly sized furnace and properly sized duct system is where a furnace installer professional is king. Having a furnace of a correct size will result in efficient operation during the whole heating season. A grossly oversized furnace will run only for a short period, never coming up to peak efficiency. Note, however, that sizing may not be a big issue with high-efficiency, condensing gas furnaces. Due to the design of condensing appliances, they are efficient even when oversized.
So, how do you size your furnace? You can have the contractor use a home heat loss calculation that is available from Canadian Standards Association (CAN/CSA F280) or a sizing procedure from the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). Having a proper sizing will cost you $150 – $300 from a qualified contractor.


Q= What do the Energy Star Labels Mean?

The energy efficiency of all natural gas furnaces is measured by a symbol that relates to the AFUE -- annual fuel utilization efficiency information. The higher the AFUE number, the more efficient the model. High-efficiency furnaces have AFUE ratings of 88 to 97%, whereas the now discontinued in Canada mid-efficiency furnaces range from 78 to 82%. You’ll notice that there are labels on new furnaces. One is the EnerGuide label. This label is on every furnace, it tells you in very simple terms what the furnace’s AFUE rating is. Keep in mind that just because a furnace has an EnerGuide label it does not necessarily mean that the furnace is energy efficient, it simply means it has been tested.



Q= I Smell Natural Gas In My Furnace Areas, What Should I Do?

ANYTIME you smell Natural Gas in your home you should call the gas company and make arrangments for them to inspect the leak source. If any problems are found, you may be required to call a Service Expert to come in and make the repairs necessary. Problems like gas leaks do not correct themselves. It’s very important that you be proactive to have the gas leaks repaired in a timely manner.


Q= I would like to know more about Air Care for my home, Help!


Q= What Can I do To Keep My Furnace Running Smoothly?

Never allow anyone to work on your furnace without making sure they are trained to do so. Read more...

<p>It’s important to start off by saying, “You Should <b>NEVER</b> allow anyone who is not trained, to service ANY gas appliance. Your furnace being one of the most dangerous appliances in your home is no exception. <b>Death and Damage</b> are a very real concern. You can help keep your heating system running properly with a few simple tricks. By doing simple things like keeping the furnace filter clean, making sure any person that touches your furnace is trained to do so. Have regular tune ups (once a year) and you will enjoy a safe 25 to 30 years of trouble free heating.  </p><br/>


Q= I noticed a "Burnt Smell" when my furnace came on for the first time after a warm period, why is that?

What your smelling is the dust that has settled on the heat exchanger inside the furnace. It may be a bit stronger if you have been using an Air Conditioning unit during the warmer months. This is due to... (click for more)
Funny smells coming from your furnace are from debris or dust on the heat exchanger in the furnace. Drip pans will cause condensation “slime” build-up during the cooling season from condensation on the a/c cooling coils. Dust build=up over the warmer months on the furnace will also start to burn during the beginning of the cooler months. Having your furnace cleaned by a professional will help reduce this funny smell issue


Q= Banging Noise In Duct Work

Sometimes the duct can expand and contract. When they heat up a little they can 'pop' like a ... click for more
After my furnace is running for a few minutes, there is a loud banging noise that seems to come from the ducts. The noise occurs every 5-10 minutes when the furnace is running.”<br/>
A= <b>Sometimes the duct can expand and contract. When they heat up a little they can 'pop' like a plastic bottle that you have crushed the sides of. Put a little air pressure on it and POP it goes to the expanded mode. When it cools off it probably does the reverse and bangs again when it contracts and it falls back to a smaller volume. Sometimes you can find the general area that the banging is coming from, and try to put a dent in the duct work, to give it a bit of a “kink”. This has been known to stop the banging due to the issues as mentioned above.


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